Business Continuity Commitment
Swagelok proactively manages risk with a
comprehensive Enterprise Risk Management/Business Continuity Program.
It focuses on potential threats to organizational value (physical,
financial, tangible and intangible). We vigilantly apply advanced risk
identification, quantification, mitigation and elimination strategies to
ensure continued delivery performance, continuity of supply and
financial strength. Swagelok’s focus on risk mitigation and/or risk
elimination has allowed the company and its authorized distributors to
provide unwaveringly high levels of customer service and uncompromising
quality during all market and environmental conditions.
Philosophy
Swagelok’s risk management philosophy
begins at the top with Art Anton’s (president/CEO) hands-on approach and
involvement in the program. Art’s commitment and accountability to both
our Board of Directors and Swagelok’s customers resonates through all
levels of management and operations, influencing both strategic planning
and day-to-day execution.
Our vision of “Truly understanding the
needs of our customers and acting on them” is enabled by the robust and
proactive Enterprise Risk Management/Business Continuity Program
permeating through all organization levels, operations and processes
within Swagelok. This program builds upon the culture and integrity that
has enabled Swagelok to serve its customers with the highest quality
fluid system components and services for over 60 years.
Program Overview
By viewing risk holistically and
understanding the impacts of both internal and external factors,
Swagelok has demonstrated continued risk reduction and has demonstrated
consistent high levels of customer service. Swagelok views the Risk
Management/Business Continuity process as a continual part of our
culture and business processes. Swagelok utilizes its existing
Continuous Improvement philosophy and framework to continuously evolve
the program and increase effectiveness.
Integrated Supply Chain Practices
- Fully integrated supplier assessment and ranking ensures continuity of supply for our customers.
- Tight controls
- Robust internal and external manufacturing capability
- Authorized and exclusive global distributor network
- Fully operational IT disaster recovery plan with offsite third party vendor
- Secure and redundant information systems
- Comprehensive crisis management plan
Program Benefits
Swagelok views Risk Management/Business
Continuity as a key component of the value we provide to our customers.
Application of the program enables:
- World class quality – high value and high performance in our products, processes, and services
- Continuity of supply - speed and urgency
- Seamless flow of information and Knowledge
- The ability to respond to change quickly – flexible, adaptive and creative